Questions about Customer feedback
Nevaeh FreemanPhoenix, ArizonaAbsolutely love my new French Bulldog from freepuppy.com! The process was seamless and the support team was incredibly helpful.
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Absolutely love my new French Bulldog from freepuppy.com! The process was seamless and the support team was incredibly helpful.
The team at freepuppy.com truly cares about the animals. Our Rottweiler came with all health records and a starter kit!
I was skeptical at first, but freepuppy.com exceeded all my expectations. Our Bulldog is the joy of our home!
Wonderful experience! freepuppy.com matched us with a Golden Retriever that fits our family perfectly.
I was skeptical at first, but freepuppy.com exceeded all my expectations. Our Cavalier King Charles Spaniel is the joy of our home!
Wonderful experience! freepuppy.com matched us with a Border Collie that fits our family perfectly.
Freepuppy.com went above and beyond to ensure we were ready for our new Dachshund. Great follow-up care too!
Freepuppy.com is the real deal. Honest, transparent, and genuinely passionate about animal welfare and Border Collies.
Practical answers to common questions to help you make an informed decision before contacting us about a puppy.
Availability can change. Send an inquiry using the form on this puppy’s page and include the puppy’s name or listing number. Wait for a direct confirmation before making travel plans or sending payment.
Ask about the puppy’s age, temperament, daily care needs, socialization, veterinary history, and any known breed-related health considerations. Take time to decide whether the puppy’s needs fit your household and routine.
Ask which veterinary records are available for this individual puppy, including examination details and vaccinations or treatments received. Review the documents and ask a veterinarian what care or vaccinations may be due next.
Ask for clear information about the puppy and its background, request relevant health documentation, and avoid being pressured to pay quickly. A responsible seller should answer reasonable questions and explain the terms in writing.
Use the contact form to ask about appointment options. Confirm the time, location, and visit arrangements directly before travelling; do not assume a visit is scheduled until it is confirmed.
Deposit rules and accepted payment methods depend on the written terms for the specific transaction. Request the full payment and refund policy in writing before paying, and keep copies of receipts and messages.
Transport options, availability, timing, and costs must be confirmed for your location. Ask who will handle transport, how the puppy’s welfare will be protected, and what documentation you will receive before agreeing to any arrangement.
Prepare a safe resting area, food and water bowls, suitable puppy food, a secure collar or harness, identification, cleaning supplies, and a plan for veterinary care. Puppy-proof your home and arrange time for supervision, toilet training, and gradual adjustment.
Arrange a veterinary appointment, follow the veterinarian’s advice on vaccines and parasite prevention, keep routines calm and consistent, and introduce new people, pets, and environments gradually. Contact the seller for any promised records or follow-up information.
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