Questions about Customer feedback
Piper MathisHouston, TexasThe customer service at freepuppy.com is top-notch. They answered all my questions about our Rottweiler and guided me through the entire process.
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The customer service at freepuppy.com is top-notch. They answered all my questions about our Rottweiler and guided me through the entire process.
Freepuppy.com is a lifesaver. The website is user-friendly, and the adoption process for our Shih Tzu was transparent and stress-free.
Freepuppy.com made my dream of owning a Boston Terrier a reality. The matching process was spot on for our lifestyle.
Freepuppy.com is the real deal. Honest, transparent, and genuinely passionate about animal welfare and Poodles.
Our Dachshund from freepuppy.com is the sweetest thing! The adoption process was quick and well-organized.
Freepuppy.com went above and beyond to ensure we were ready for our new Australian Shepherd. Great follow-up care too!
Freepuppy.com is the real deal. Honest, transparent, and genuinely passionate about animal welfare and Beagles.
I recommend freepuppy.com to all my friends. They made finding a healthy, happy Bernese Mountain Dog incredibly easy.
Practical answers to common questions to help you make an informed decision before contacting us about a puppy.
Availability can change. Send an inquiry using the form on this puppy’s page and include the puppy’s name or listing number. Wait for a direct confirmation before making travel plans or sending payment.
Ask about the puppy’s age, temperament, daily care needs, socialization, veterinary history, and any known breed-related health considerations. Take time to decide whether the puppy’s needs fit your household and routine.
Ask which veterinary records are available for this individual puppy, including examination details and vaccinations or treatments received. Review the documents and ask a veterinarian what care or vaccinations may be due next.
Ask for clear information about the puppy and its background, request relevant health documentation, and avoid being pressured to pay quickly. A responsible seller should answer reasonable questions and explain the terms in writing.
Use the contact form to ask about appointment options. Confirm the time, location, and visit arrangements directly before travelling; do not assume a visit is scheduled until it is confirmed.
Deposit rules and accepted payment methods depend on the written terms for the specific transaction. Request the full payment and refund policy in writing before paying, and keep copies of receipts and messages.
Transport options, availability, timing, and costs must be confirmed for your location. Ask who will handle transport, how the puppy’s welfare will be protected, and what documentation you will receive before agreeing to any arrangement.
Prepare a safe resting area, food and water bowls, suitable puppy food, a secure collar or harness, identification, cleaning supplies, and a plan for veterinary care. Puppy-proof your home and arrange time for supervision, toilet training, and gradual adjustment.
Arrange a veterinary appointment, follow the veterinarian’s advice on vaccines and parasite prevention, keep routines calm and consistent, and introduce new people, pets, and environments gradually. Contact the seller for any promised records or follow-up information.
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